Set the BD Internet Connection setting in the BD/DVD Viewing Settings menu to Allow.

Check the network settings to see if the Blu-ray Disc player is connected to the Internet.

When playing a Blu-ray Disc that supports BD-Live, to enjoy additional content beyond what comes on the disc, make sure of the following:.

Make sure that the output video resolution setting of the Blu-ray Disc player corresponds with the TV.

If this setting is set to On and a TV that does not support this setting is being used, the TV screen will be blank or not show a picture.

Make sure that BD ROM 24P Output setting is set to Off.

Parental control settings can prevent certain discs from being played.

Make sure that the Parental Control settings are not set to On.

Plug the power cord back into the electrical outlet.

Let the player remain without power for one minute.Unplug the power cord of the Blu-ray Disc player from the electrical outlet.Remove the disc from the Blu-ray Disc player.Double check the settings of the Blu-ray Disc player.Make sure the disc is properly placed on the tray.If there are any fingerprints, stains, or dust on the playing side of the disc, gently wipe it with a soft dry cloth, taking care not to scratch the disc.If the top of the disc tray is dirty, wipe it using a soft dry cloth before placing the disc on the tray.These may cause the device to malfunction. Do not use cleaning discs or disc/lens cleaners (including wet or spray types). WARNING: There is a risk of hardware damage. Make sure the disc is in good condition.

If playing a 3D Blu-ray Disc movie, make sure the HDMI cable being used is a high quality, Hi-Speed HDMI cable.If playing a DVD content which was created on another device, make sure the disc was properly finalised.If you do not have a different disc, try using a different player.Make sure the other disc is as similar as possible to the first.Confirm whether the problem is with the disc itself by attempting to play a different disc.The region code on the Blu-ray Disc or DVD may not be matching with the region code of the Blu-ray Disc player.Make sure the inserted disc is compatible with the Blu-ray Disc player.Make sure the inserted disc is compatible.NOTE: Some Blu-ray Disc players may display the error Cannot operate this disc or No Disc Error.

Apple dvd player not accepting disc